Milbe Privacy Policy — Your Data Is Safe With Us

What Information Is Collected

When you create an account on the milbe platform, your name, email address, mobile number, and date of birth are collected. National ID or passport information may also be requested at times to fulfill identity verification and legal requirements. Payment method details, such as mobile banking account numbers, are stored to process financial transactions. When you use our platform, your IP address, browser type, device information, and page view history are automatically collected. This information is used to improve your experience and ensure the security of the platform.

Purpose of Data Use

The collected data is primarily used to manage your account, process transactions, and provide customer service. By analyzing your preferences and usage patterns, we deliver relevant promotions and offers to you. Analytical data is used to identify and resolve technical issues on the platform and to improve the quality of our services. Data is also reviewed to prevent fraud and ensure responsible gaming. This includes maintaining the records necessary to comply with applicable laws and regulatory guidelines in Bangladesh.

Data Sharing Policy

Milbe does not sell your personal information to third parties or share it without permission. Only the necessary information is shared with trusted partners who provide services such as payment processing and identity verification, and they adhere to the same privacy standards. In cases of court orders, government directives, or legal obligations, relevant information may be provided to the authorities. Any such sharing is kept to the minimum required. We are always vigilant and responsible in protecting the privacy of your information.

Data Protection Measures

Milbe uses SSL encryption technology to protect your data, preventing third-party access during data transmission. Stored information is kept in encrypted databases and can only be accessed by authorized staff for specific work-related purposes. Regular security audits and risk assessments are conducted to identify and address potential vulnerabilities. Two-factor authentication protects your account from unauthorized access. In the event of a data security incident, we will notify you promptly and take the necessary steps.

Cookies & Tracking

Milbe uses cookies to keep the website and app running smoothly, remembering your login status and speeding up page loads. Analytical cookies help monitor overall usage patterns among users but do not contain any personally identifiable information. You can control or delete cookies from your browser settings, though this may limit some functionality of the platform. We do not use third-party tracking cookies and do not share your information with advertising networks. If there are any changes to the cookie policy, you will be notified via a clear notice on the platform.

Your Rights

You have the right to view, correct, and update the personal information stored in your milbe account. In certain circumstances, you may request the deletion of your data, though some information may need to be retained for a specific period due to legal obligations. You also have the right to opt out of marketing communications, which can be changed at any time from your account settings. The right to object to the processing of your data is also covered under this policy. To exercise any of these rights, please contact our support team and we will respond in a timely manner.

Contact & Updates

If you have any questions or concerns about this privacy policy, please contact us at [email protected]. We typically respond to all inquiries within 2–3 business days. This policy may be periodically reviewed and updated, and a notice will be sent to your registered email for any significant changes. The latest version will always be available on this page, with the date of changes on record. milbe is always committed to managing your information with transparency and trust.

Last Updated: January 2025